|
View diagrams, pricing and have your order shipped to your door step, or pick it up here! |
|
|
 PRODUCT SUPPORT Your Source for AMS-StellarSupport™, Combines, Planting & Seeding, Self-Propelled Forage Harvesters, Sprayers, and Tillage |
We Are Here After The Sale
With a Large Network of Service Technicians and Resources
Ready to Serve You
Cazenovia Equipment Company has been in business for almost 50 years. We have learned that service support is almost as good as the brand. For this reason, we invest in the education and coaching of our Service Technicians. Through John Deere University we receive continued education and the latest information to keep your equipment is top shape.
However, the relationship is what we treasure and value the most. We want to be your partner in keeping your John Deere equipment in top shape. With a pool of technicians at our multiple locations, we have strength of knowledge to troubleshoot and repair your equipment. Our team members collaborate to get answers to your equipment performance problems. We are a solid team of professionals ready to help you get the work done.
We offer customer service clinics to share knowledge and information with our customers. Please email us if you would like to send you a notification by email about our next clinic.
During the spring and summer we offer extended hours to support your needs. Service Promotions are offered during the year for different equipment and seasonal needs. Please check our page frequently as these promotions are posted right here in our Service Page.
A Service Lead at each location will develop a close relationship with you. Please feel free to call them or send them an email. Your questions and concerns are always welcome.
We gathered some key resources from John Deere to assist you with your equipment needs and questions.
ON-LINE RESOURCES
Written by factory product support experts, Tips & Troubleshooting solutions provide answers to common questions as well as recommendations to help you maximize the performance of your John Deere equipment.
|
Are you the type of person that prefers service at home?
Look no further.
John Deere's Ready To Mow ™ program provides standard
maintenance and diagnosis of problems for any type of lawn
equipment. Our factory-trained service technician will
arrive at your home with a service center on wheels. Our
Ready To Mow ™ technicians can even change tractor
attachments for you. More extensive repair work can be done
on your equipment when prearranged with your local Ready To
Mow ™ dealer for an additional cost.
|
 |
For customers who enjoy performing basic maintenance tasks, we now offer a service kit for our most popular models. The kit includes all John Deere original parts and oil in a convenient package. Please click HERE to search the kit number for your unit now! Link to Printer-Friendly List: Home Maintenance Kit List (7KB) |
John Deere
MY EQUIPMENT
PROGRAM
My Equipment is a new feature on the John Deere Agricultural Web site that
allows you to easily access solutions for your equipment. An easy-to-use
interface makes it simple to load your equipment information. In addition, your
John Deere purchases from the last 5 years will be pre-loaded for you. After
entering your machine data, you can opt-in to be notified (via e-mail or on the
Web site) when new solutions and specials are published. My Equipment also
provides quick access to multiple sources of information about your equipment
from one location, without re-entering your machine information:
CLICK HERE TO EXPLORE "MY EQUIPMENT PROGRAM"
While our roots are in agriculture, we have expanded our
products and services to include homeowners, large
property owners, landscapers, commercial lawn care
companies, golf courses, schools, and municipalities.
With us, you will find great diversity of knowledge and
multiple learning opportunities
Email us your resume now
cazenovia@cazequip.com
EQUIPMENT MANUALS
Your equipment user manual is available on line at John Deere.com
You can order a replacement manual or view parts and components on line right now.
Click Here to Search For Your
Equipment Manual
WARRANTY INFORMATION
View the warranties for all of our
home and workshop products.
Read more
When your John Deere equipment does not perform as intended or gets used in ways that were not anticipated during the design and manufacturing processes, this may justify the implementation of a Product Improvement Program (PIP) to remedy the issue.